Workspace Email and Executive Agent

YouEx.ai includes workspace-managed email fallback for supported sending workflows.

Workspace email modes

Workspace email can run in:

• Shared address mode
• Custom domain mode

Shared address mode

Use this when you want the fastest path to a workspace fallback sender with minimal setup.

Custom domain mode

Use this when you want:

• branded sender identities
• custom domain mailbox aliases
• inbound reply handling on your own domain

Custom domain setup flow

1. Enter the custom mail domain.
2. Save email settings.
3. Add the DNS records shown in the app.
4. Verify the domain.
5. Configure mailbox aliases.
6. Choose a default mailbox user if needed.

Mailbox aliases

Mailbox aliases control the sender local part used for custom-domain sends.

They should be reviewed for every user who is expected to send from the custom domain.

Default mailbox user

The default mailbox user is used in certain automated fallback send cases when Gmail is unavailable.

Executive Agent

Workspace Settings also includes Executive Agent configuration.

Use this area to:

• set the Executive Agent name
• connect the Executive Agent Google mailbox
• disconnect or reconnect Google when scopes change

This matters when workspace-level email and scheduling flows depend on that identity.